Video

How to Start a Video Session

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System Requirements

  • Desktop or Laptop Computer, iPad, iPhone, Android Phone or Tablet
  • Camera & Microphone (the ones built into your devices are fine)
  • Chrome, Firefox or Safari
  • Internet Connection -- 3mbps+ recommended, though the system will work as low as 1mbps

Notes for iOS and Mac Safari users:

  • For iOS, you must be running iOS 11 or later
  • For Mac Safari, you must be running version 11 or later

Using a Video Room

  1. Sign in.
  2. Go to Video section (click Video on the left sidebar menu.)
  3. Click "New Room" (at the top right of the page)
  4. Enter a name of that room; click Create.
  5. The resulting link -- share that with participants.
  6. Simply click the link to join the video call. Anyone with the link can join the video session

It will work on anything except Internet Explorer. For iPhone/iPad, you'll have to have the latest software update (iOS 11.) For Mac Safari, you'll also need the latest update (Safari v. 11)

Creating a One-time Session

1.Sign in.
2. Go to Video section (click Video on the left sidebar menu.)
3. Click "Start a Video Session" (at the top right of the page)
4. Click "Invite Others" -- you can copy the link or share by email. Email invitations are sent almost instantly.

For further help

Contact us at support@icouch.me

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