Calendar & Scheduling

Calendar Terminology

Mode This is how you are going to conduct your session. Currently iCouch provides secure video for online sessions, alternatively, you can also select In Person. Appointment Type This represents a type...

How your Booking Calendar Works

Here's how the booking calendar works: You set blocks of availability. You can have appointments within these blocks (but not exceeding them.) You have different available appointment durations (for ea...

Cancelling a Scheduled Appointment

To cancel a scheduled appointment, click directly on the appointment from the Calendar, and choose “Edit”: Scroll to the bottom and push the dropdown listed beside “Status”. Select “Cancelled” from ...

Changing the Status of an Appointment

To change an appointment status, click directly on the appointment from the Calendar, and choose “Edit”: Scroll to the bottom and push the dropdown listed beside “Status”. Select the status you’d li...

Creating your Public Calendar Settings

To change your calendar settings, click on the gear icon at the top of the Calendar: Fill out the info and push Save when done: Now your calendar will use these default settings for all ap...

How to Add Appointment Types

To create a new appointment type, choose the “Appointment Types” link at the top of the calendar: Push the “Add Type” button: Then fill out the appointment type info: And don’t ...

How to Schedule an Appointment

From the Dashboard, click “Calendar”: You’ll see the calendar appear, set to your time zone. At the top of the calendar, push the “Add Appointment” button: Complete the appointment inform...

How to Set your Availability

From the Calendar, choose “Availability” at the top: This opens a separate view of the calendar, where you’ll see any currently set availability (shown in green), and be able to choose the “Add Avail...

Viewing your Calendar on Your Therapist Website

To take a look at how clients will view your availability and appointment slot times from your website, go to your picture icon at the top right, and select “My Public Calendar”: You can click throug...

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