Messaging

How to use Messaging

Using iCouch Secure Messaging, you can have text-chat sessions. This article will help you get started. If you create a Messaging Appointment Type, clients and potential clients can book those sessions from yo...

Using Messaging from the People Section

You can easily access Messaging right from the People section! Here’s how: In the People section, you’ll be able to see which clients have created a free client account and are able to access Messaging. ...

Switch from a Messaging Session to a Video Session

Sometimes when you’re in a Messaging session, you might want to switch over to a Video session instead. This is really easy to do, right from the Messaging area! At the top right of the Messaging area, yo...

Starting a New Messaging Conversation

To start a new messaging conversation with a client whom you haven’t yet sent a message to, just click the “New Conversation” button at the top left in Messaging: A list of clients who are able to ac...

Creating a Messaging Appointment

If you want to have an appointment through Messaging, you can create an appointment type from Calendar. Here’s how: Select “Appointment Types” from the top right of Calendar: Push the “Add Type”...

Messaging Overview

With iCouch Secure Messaging, you can have text-chat sessions, or just send a quick message to a client. Here’s an overview of how Messaging works: Create a Messaging Appointment Type If you create a Me...

Multiple Participant Messaging

You can create a group session through messaging, or message multiple people at once. Push the “Add People” button at the top of your Messaging area: A list of people who have created an account and...

Messaging Notifications for Practitioners

When clients schedule their own appointment through your online scheduling calendar, or if you schedule an appointment for them, you can receive SMS text notifications to your phone (if you’ve given consent). ...

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