Video

How to Start a Video Session

System Requirements Desktop or Laptop Computer, iPad, iPhone, Android Phone or Tablet Camera & Microphone (the ones built into your devices are fine) Chrome, Firefox or Safari Internet Connection...

Accessing your Video Session from the Dashboard

Your future appointments, including those scheduled for a video session, are populated onto your dashboard for easy access. To access a video session from your dashboard, take a look at the appointments listed...

Adding a Video Session to an Appointment

You can add in a video session right from the calendar, when scheduling an appointment! Here’s how: From “Calendar” on the left, your calendar will appear, where you can choose “Add Appointment”: ...

Creating a New Video Room

You can create a customized video link for each of your clients’ video sessions. Here’s how: From the dashboard, click “Video” from the left, and then click “New Room”. In the pop-up box, type ...

Inside a Video Session

When you are in your video session with a client, you may notice some buttons around the screen. Here’s an overview: Top Left You’ll see a button that directs you back to your iCouch menu, and you’ll...

Introduction to Video Sessions

System Requirements for Using iCouch Video Sessions Desktop or Laptop Computer, iPad, iPhone, Android Phone or Tablet Camera & Microphone (the ones built into your devices are fine) ...

Starting a Video Session

To start a video session after you’ve created a room link, click on “Video” on the left, and find your client’s room listed: Just click directly on the link, and give iCouch permission to access your...

Starting a Video Session from Messaging

You can create a quick link to begin a video session right from messaging! Here’s how: Click on “Messaging” from the left, and your messaging list will come up. You can select your client’s name if you’v...

Video Session Waiting Room Settings

You can create a customized experience for your clients in your own video waiting room! Here’s how: Click on the gear icon at the top right to access your settings: Then click on “Video”. From h...

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